Privacy Policy

Last updated: 25 October 2026

This policy explains how Eastern Cross Technology (“we”, “us”) handles personal information collected through this website. We are based at Street No. 7, Near Al Meezan Store, Shah Faisal Colony, Burewala, 61010, Pakistan and can be reached at info@easterncrosstech.com.

1. Information we collect

• Information you send us: when you use our contact or quote forms we receive what you enter, such as your name, email address, phone or WhatsApp number, company name, the service you need, budget range, expected start date, project details, website address and your message.
• Communications: messages you send us by email, phone or WhatsApp.
• Technical data: our hosting provider may record your IP address, browser type, device and the pages requested in server logs.

2. How we use your information

We use it to respond to your enquiry, prepare quotes, deliver the services you request, keep business records, improve this website and protect it from spam and misuse (for example with a security check on our forms). We do not sell your personal information.

3. Why we may process it

Where the law requires a legal basis, we rely on your request to take steps before entering a contract, our legitimate interests in running and securing our business, and our legal obligations.

4. Cookies and third-party services

We do not set advertising cookies ourselves. This website may load fonts from Google Fonts, an embedded Google Map on the Contact page and, when enabled, a spam-protection check from Cloudflare. These providers may collect technical information such as your IP address under their own privacy policies. If we add analytics or marketing tools in future, we will update this policy.

5. Sharing your information

We share information only with service providers who help us run the website and handle enquiries (such as hosting, email and form-handling providers), with professional advisers where needed, and where the law requires it.

6. How long we keep it

We keep enquiry and project details for as long as needed to respond, provide services and keep business records, and then delete or anonymise them when they are no longer needed.

7. Security

We take reasonable steps to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. International processing

Our service providers may be located outside Pakistan, so your information may be processed in other countries.

9. Your rights

Depending on where you live, you may have the right to ask us to access, correct or delete your personal information, or to object to certain uses. Email info@easterncrosstech.com and we will respond.

10. Children

This website is not intended for children and we do not knowingly collect their personal information.

11. Links to other sites

This website may link to other sites, including our social media profiles. We are not responsible for their content or privacy practices.

12. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

13. Contact us

Questions about this policy: info@easterncrosstech.com, 0315 6594 666, Street No. 7, Near Al Meezan Store, Shah Faisal Colony, Burewala, 61010, Pakistan